Frequently Asked Questions
If you feel like you didn’t find the answer you were looking for,
feel free to contact us for more information.
It is an opportunity to ask questions and learn more about what we can do for you. It is free and conducted through a video call or a phone call for up to 15 mins. Book it here!
Click to access our booking page here.
You can book all our services from there. After you have successfully booked an appointment, you will receive a confirmation email.
The initial session is for all new patients and patients whose last visit was more than one year ago.
After booking the appointment, you will receive a confirmation email and an email with the link to the Intake Form. Please complete the intake form before your appointment. You can also activate your client portal account if you haven't done it already. In your portal, you can access bookings, and prescriptions, and submit documents to your practitioner from one secure place.
During our initial visit, we will discuss your health goals and health history, identify the potential root causes and underlying conditions contributing to your health concerns. We will also work together to develop an initial treatment plan that works for you. Book an appointment here!
Follow-ups are crucial to support your progress and ensure we maintain your treatment plan effectively. They also enable us to make any necessary adjustments and conduct further investigations, such as additional lab work, to explore potential root causes and underlying conditions more thoroughly. Book an appointment here!
In the appointment confirmation email, you will get the instruction about how to join the video session.
If you have activated your client portal account, you can also sign into your portal and see upcoming sessions on your home page. If it is a video session, a video camera icon will be displayed to the right of your session. Click the icon to join the video meeting when it's time for the appointment.